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Showing posts with the label Click2Gov data breach

Click2Gov data breach: Financial corporate Cybercrime

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Technological advancements continue to create a friction-less lifestyle in all aspects ranging from the digital workplace to personalized customer experiences. Twenty-five years ago, making cash withdrawal, depositing a paycheck, paying bills meant taking a trip to your bank or service centers, interact with concerned people. This is not all! Lack of online presence also involved a lot of paper clutter, account management, & other cumbersome tasks that caused a lot of inconvenience. Online existence of businesses and services has made our lives a piece of cake. It is deemed as a useful lifestyle innovation. From customer experience standpoint, technologies such as online banking, online bill payment, online travel booking, and flight check-ins reflect an appetite for smoother, instant processes. Online transactions remove almost all inconveniences along the customer journey & provide a stellar customer experience. Technology has enlightened lives in general, but, as we know...