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Showing posts with the label technical support

Office Depot to Pay $25 Million to FTC to Settle Bogus Tech Support Scam

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Office Depot  and a California-based tech support software provider,  Support.com  will  pay $25 Million & $10 Million  respectively to the U.S. Federal Trade Commission (FTC) for  pushing innocent users  into buying the products they didn’t need. According to a recent FTC press release, the agency will use the entire settlement amount to  issue refunds to the customers impacted by the treacherous  Tech Support Scam  cascaded by Office Depot & Support.com. The devious practices of Office Depot were  exposed by Jesse Jones ’ undercover investigation, a renowned news personality from Kiro 7 News Channel. Joe Simons, the Chairman of FTC said that protecting the computers from malware, virus & other cyber threats is an arduous task for the customers. Further, he added that a case like this should send a strong message to the companies that  swindling the users into buying expensive services they do not need can...

Adware Doctor: A Security App for Apple users with malicious intentions

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Ever wondered that the Guardian of your system software that is meant to protect your system against malware attacks can step into the breach? A recent security research demonstrated a popular anti-malware app called Adware Doctor that was supposed to protect Apple MAC users against privacy and security threat, ironically, siphoned off browsing history and information about system processes and applications. It turns out that Apple; the most convincing consumer electronics and computer software brand in terms of security is under interrogation for not acting quickly in removing the dubious app. What is Adware Doctor? Adware Doctor was one of the top paid apps (sold for $14.99) in the Mac app Store with 4.8 star rating and over 7,000 reviews. The app claimed to: 1. Remove suspicious and unwanted extensions 2. Clear Browser cookies and caches to restore your browser 3. Remove Adware, malware and other nasty system infections from Apple PCs. 4. Kill annoying pop-ups and 5. R...